Account Setup & Basics

Get started with your Uptime.com account

Getting Started

• Getting Started With Uptime.com
• What's the Difference between Account Owner, Administrator, View & Modify, and View Only Permissions?
• How to Request a New Feature or Change
• Basics of Monitoring
• Overview of Contacts
• Overview of Dashboard
• See all 15 articles

Account Setup

• Overview of Account Management
• Uptime.com Subaccounts
• Bulk Import Tool | Use and Fields
• Do You Have a MFA (Multi-Factor Authentication) Option in Uptime.com?
• Timezones in Uptime.com | Changing Timezones and What is Affected

SSO

• Configuring Single Sign-On (SSO) for Uptime.com
• Configuring SSO for Okta
• Configuring SSO with OneLogin
• Configuring SSO with AWS (Amazon Web Services)
• Troubleshooting Single Sign-On (SSO) Errors

Monitoring Checks

Learn about Basic and Advanced checks and their options

Basic Checks

• Overview of Checks
• Uptime.com Check Field Explanations
• FTP / SFTP Check Basics
• HTTP(S) Check Basics
• Advanced Check Options
• Malware/Virus Check Basics
• See all 17 articles

Advanced Checks

• Monitoring Cloud Services with Uptime Cloud Status
• Using the Uptime.com Secure Vault
• Synthetic Monitoring With the Uptime.com Transaction Check
• Configuring Custom Postback URL | Webhooks
• Transaction Check Commands and Validators
• Transaction Check Recorder | Setup & Usage
• See all 14 articles

FAQ

• Can I import many checks at once?
• What browsers are supported for transaction check recording?
• How can I increase request timeouts in my checks?
• I Received an SSL Error on an HTTPS Check
• What Happens When Limits are Reached?
• Cachebusting Methods Using API Checks
• See all 23 articles

Status Pages

Setup Public and Private Status Pages for enhanced visibility

Overview & Setup

• What's the Difference Between the Status Page Types?
• Using the Uptime.com Status Page
• Configuring CAA (Certification Authority Authorization) Records for Status Pages
• Setup Instructions for your Uptime.com Status Page
• Public Status Page
• Public SLA Page
• See all 9 articles

Best Practices

• Securing Your Uptime.com Status Page
• How to Setup a Status Page with Cloudflare?

Alerts & Notifications

Setup and configure alerts and notifications

Overview & Setup

• Overview of Alerts
• Overview of Push Notifications
• Using Real-Time Analysis with Uptime.com

FAQ

• Missing SMS or Voice Call Notification: A Guide to Troubleshooting
• When Does Uptime.com Alert Me?
• Why Do I See Different Status Codes on Different Probe Servers?

RUM

Setup Real User Monitoring for website performance insights

Overview & Setup

• RUM | Setup and Basics
• RUM | Logic and Definitions
• RUM | Data and Reports
• Are My Other Checks Affecting my RUM Data?
• Why am I Not Seeing My RUM Data?
• Overview of RUM: Legacy Checks & Reports

Reports

• RUM Data | AJAX Load Time
• RUM Data | Error Rate Breakdown
• RUM Data | Bounce Rate
• RUM Data | Page Load Time Breakdown

API

Use the Uptime.com REST API to automate tasks

Using the REST API

• API Check Syntax for Terraform and REST API
• Transaction Check Syntax for Terraform and Rest API
• Getting Started with the Uptime.com REST API
• Getting Started with the Uptime.com Terraform Integration
• How can Users Retrieve One-Minute Metrics with Uptime.com?

Integrations

Add and configure integrations with third-party services

Integration Guides

• Configuring Discord
• Configuring Logz.io
• Configuring Cachet
• Configuring Datadog
• Configuring Geckoboard
• Configuring Jira Service Desk
• See all 21 articles

Internal Monitoring

Learn about Private Location setup and troubleshooting

Private Locations and Internal Monitoring

• Troubleshooting Private Locations
• Getting Started with Private Location Monitoring
• Can Uptime.com Monitor On-Premises Endpoints? (Not Accessible to the Internet)

Subscriptions & Billing

Manage your subscription to Uptime.com and billing options

FAQs

• Can I add Status Pages?
• How many monitoring locations are available with each tier?
• How can I add more RUM (Real User Monitoring) capacity?
• As a current customer, can I move to the new billing structure?
• I am a current customer. What are the main differences in billing between my current plan and the new plans?
• What happens when I use all my checks?
• See all 10 articles

Uptime.com Subscriptions and Billing Plans

• Overview of Subscriptions & Billing

Reports

Configure and view reports for deep monitoring insights

Using Uptime.com Reports

• Uptime.com Reporting
• Creating an Uptime.com SLA Report
• Audit Log Basics
• Page Speed Report | Definitions & Terminology
• Reading a Page Speed Report
• Using the Uptime Widget

Free Tools

Take advantage of the Free Tools offered by Uptime.com

Using the Uptime.com Free Tools

• Uptime.com Page Speed | Free Tool Basics
• Global Uptime Testing Basics