Overview of Push Notifications

Uptime supports several third party providers which can receive incident alerts that are generated by Uptime. Here is a brief list of our current integrations.

To skip to a specific section of the "Contacts, Integrations, and Alert Escalations" video, click the links with the youtube-logo-final.svg!

Table of Contents

Setup

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In order to configure third party push notifications, navigate to Notifications > Integrations, then choose the relevant integration profile.

Once you've configured your integration, you will need to assign it to a contact and make sure that contact is notified when a Check fails.

First, click Notifications > Contacts > New Contact. Select the integration you created from the Push Notifications field within the New Contact screen.

Finally, return to your Check’s Edit screen and assign the integration contact you created as one of the Contacts to be notified of a downtime event.

Testing Your Integration

youtube-logo-final.svg Skip to 2:49

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Test your integration with one of the following two options:

  1. Force the Check assigned to your Integration to fail by altering it (HTTPS checks can use a misspelling of the domain, for example)
  2. Click Notifications > Contacts, then click Actions > Test to send a test to the Contact

pushnotifications.runtest.png

Integrations can be considered as failed and are paused if:

  • 10 errors occur within 24 hours for metrics
  • 4 errors occur within 24 hours for alerts

Uptime.com will issue an email alert to the account owner, and a message strip will be visible informing all users of the integration error. To resolve this issue, navigate to Notifications > Integrations, check your integration settings, and then use Actions > Test to send a test notification. The integration will retry once you update and save its settings.

Uptime.com Documentation

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For documentation on configuring our current integrated third party providers, then please visit the following links:

Third-Party Documentation

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For third-party provider documentation on configuring their system with Uptime.com's, please visit the following links:

Please note: Third-party documentation is not controlled by Uptime.com, and is subject to change at any time.

Final Thoughts

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We make it easy to integrate Uptime.com with your existing workflows and applications. If you’re using a third party provider for push notifications that is not currently integrated with Uptime.com, then please submit their API for review at support@uptime.com. For any other issues, please email support@uptime.com for help!

Want to see our checks in action? Check out our youtube-logo-final.svg YouTube Library for more!

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