Using Real-Time Analysis with

Real-Time Analysis provides a chronological timeline of the events and alerts that have been issued to a particular check. It is designed for users with access to learn the state of an outage, and develop a timeline for the outage, with technical details for each step in the process.

Table of Contents

Where to Find Real-Time Analysis


It is possible to view this screen from multiple locations in the interface:

From the Dashboard, under Latest Alerts: click View Details next to the alert you wish to view, then scroll to the bottom of the outage popup. Click the green Real-Time Analysis button.


You can also click a check card from your Dashboard, or view any check's Report to find a link to real-time analysis:


From Monitoring>Checks: Click Actions>Analysis


Additionally, Real-Time Analysis is also available as a direct link from the alert emails issued to your contacts by Click the link for “Real Time Analysis” to see the Analysis for the check in question.

Clients using the API can also request this information for delivery via the `/checks/{pk}/analysis` endpoint.

Where to Find Traceroute can run a traceroute from a specific probe server location. This feature is enabled by default for all enterprise accounts, and is available as an add-on to other plans. Traceroute is useful when you need to detect connection anomalies between and your service.

Scroll to the bottom of your Real-Time Analysis page for the check in question, accessed via the instructions above, and you will see a dropdown menu that contains the probe server locations assigned to your check. Select the location to run a traceroute from and click Submit.

Please note: Traceroute functionality is not available for once-per-day check types, including: WHOIS/Domain Expiry, SSL Certificate checks, Domain Blacklist, and Malware/Virus checks, as well as Custom checks (heartbeat and webhook).


Real-Time Analysis Details


The Real-Time Analysis screen contains summary details of each outage related to the last 100 alerts, and links to specific alerts issued when an outage occurred.

Technical Outage Data


Users will find detailed technical data on where the outage or failure occurred. The status of the check signals when and how the check was triggered, and helps explain the conditions that created or triggered the alert. Includes response time, response codes, and links to the specific alert. Where specified, the data will designate whether the response matched the user-defined value, and whether the check failed as a result.

Probe Server Data


Additionally, users will find probe server data that discusses when an outage has occurred (whether downtime was alerted or not). This screen may show a probe server outage that did not trigger an alert, for example a single probe server failing on a check that has a sensitivity of two. It is also possible to view the dates a probe server was assigned.

Load Real-Time Check Status


Real-Time-Analysis-Button.png includes a function to check the status of the probe servers used in the check you are analyzing. We encourage users to utilize this real-time check status button to investigate the status of a probe, especially when you're confirming the status of a check. 

Location Status



The first column tells you which Location the probe servers are monitoring from, and provides the IP address for each Assigned Probe Server for your check. The State tells you whether the check is OK or Critical.

Each probe server lists a Last Alert Date, in your account's preferred timezone, at which the last alert occurred for that probe server. Last Alert Details provide a brief summation of the technical data collected during the last alert. Scroll to Recent Alerts Per Location for a full report on outages the check has experienced.  

This section provides the current status for each location configured for a check. can be used to confirm a check status with the Real Time Check Status button at the top of the Real-Time Analysis screen. This button returns the results of the last time the check ran from each location.

Recent Alerts Per Location



The recent alert details table includes the date, alert location, and probe server details, along with some additional information:

  • Check State - The state of the check at the time an alert was issued, either Up or Down
  • Alert Location - The location that triggered an alert
  • Locations Down - The number of locations down at the time of the alert

Recent alerts also contain a link to a full report when the Check State is registered as Down. Locate the date and time that the alert was issued, then click Alert Details from the server that triggered the alert.


The full report will provide access to the alert data that was generated at the time of failure.


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