Monitoring Cloud Services with Uptime Cloud Status

Uptime.com’s Cloud Status is a specially designed check type that allows you to monitor the status of common cloud services across multiple communications channels. Cloud Status checks monitor the 3rd-party services in your technology stack from within the Uptime.com interface, reducing the need to visit multiple services, status pages, and other information sources outside of your normal Uptime workflow.

Cloud Status checks are highly customizable and tailored to your use case. Monitor the specific cloud services, applications, or infrastructure components that are relevant to you, and set outage alerts through the same communication channels (email, SMS, phone, mobile app, or integrations) that are already set up for your other Uptime.com checks.

Note: Adding and managing Cloud Status checks currently requires accessing the NextGen UI. To access this, click on Monitoring and look for the banner. Then, click on "Please click here if you would like to try the new experience" on the banner.

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Table of Contents

 

Adding a Cloud Status Check

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To add and configure a Cloud Status check, select Cloud Status Check from the Check type drop-down:

Select the 3rd-party service to be monitored from the 3rd Party Services list, or use the Search function to locate the desired service:

Once the service is selected, an additional menu will appear which allows for selecting the specific component of the 3rd-party service to monitor. For example, you may want to monitor a specific server of a provider such as AWS:

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Select the component of the 3rd-party service you’d like to monitor and click the Save button. The check is created and will be ready to receive alerts for the component of the 3rd-party service, as indicated by a pop-up on the page:

Note: Currently each Cloud Status check monitors one component of a service. To monitor multiple components, it will be necessary to create multiple Cloud Status checks. The ability to create multiple checks at once to monitor multiple components will be implemented in future iterations of Cloud Status checks.

Cloud Status checks can be configured with Escalations and Maintenance Windows as with any other checks.

 

Check Analysis for Cloud Status Checks

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The Check Analysis page for Cloud Status checks uses a different view than other checks. Instead of displaying an uptime graph, this page will display Incident History with links to the home page of the service as well as its dedicated status page.

Click the View Details button on an incident to see the full update from the 3rd-party provider:

The Incident Details pop-out appears. The Vendor Name, Vendor Service, Last Updated Time, and full details of the incident as reported by the provider are displayed:

As with other checks, use the date range selector to view events from only a specific set of dates:

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Sort the incidents by latest or oldest using the dropdown menu located on the opposite side of the Incident History heading.

 

Recommended Usage of Cloud Status Checks

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We recommend tagging Cloud Status checks with the appropriate service that the check is monitoring to ensure that 3rd-party outages are clearly communicated and are differentiated from your own URL or endpoint outages.

Reminder: Up to 1000 tags can be added and assigned in your account, so don’t be shy about using tags! They are an effective method of categorizing checks and can be especially helpful in sorting checks between differing systems.

 

Requesting a New Service

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If a 3rd-party service that you’d like to monitor is not available in the current list, click the Request a New Service link when adding a new Cloud Status Check:

This link will direct you to our Suggest a Feature page, where you can Create a New Post and suggest an integration that you’d like to see. All customer suggestions are viewed by our product and development teams and are considered for our future development roadmap.

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