Uptime.com’s Cloud Status is a specially designed check type that allows you to monitor the status of common cloud services across multiple communications channels. Cloud Status checks monitor the 3rd-party services in your technology stack from within the Uptime.com interface, reducing the need to visit multiple services, status pages, and other information sources outside of your normal Uptime workflow.
Cloud Status checks are highly customizable and tailored to your use case. Monitor the specific cloud services, applications, or infrastructure components that are relevant to you, and set outage alerts through the same communication channels (email, SMS, phone, mobile app, or integrations) that are already set up for your other Uptime.com checks.
- Adding a Cloud Status Check
- Controlling Maintenance Notifications
- Check Analysis for Cloud Status Checks
- Recommended Usage of Cloud Status Checks
- Requesting a New Service
Adding a Cloud Status Check
To add and configure a Cloud Status check, select Cloud Status Check from the Check type drop-down:
Select the 3rd-party service to be monitored from the 3rd Party Services list, or use the Search function to locate the desired service:
Once the service is selected, you will have the option to do two actions for the provider, such as AWS in this example:
- Monitor all components: Allows you to receive notifications for every component
- Filter to specific components: Allows you to receive notifications for a specific component or components
If you choose to monitor all components, we would highly recommend to only select this option if all components are required and used. For example, major services such as AWS can have thousands of components and you will receive notifications for all. However, note that if the check does go to a Down state due to an outage, it will remain in the Down state until all related components have recovered.
For the filter to specific components option, if you select any listed component, this will allow you to drill down further to monitor all associated components, or any another specific associated component.
Once you are happy with your selections, click Create Check. The check will be ready to receive alerts for the component, as indicated by a pop-up on the page:
Cloud Status checks can be configured with Escalations and Maintenance Windows as with any other checks.
Controlling Maintenance Notifications
You can control which notifications you receive from the General tab when editing or creating a Cloud Status Check. The "Opt out of maintenance notifications" option allows you to limit alerts to actual service disruptions only, suppressing routine maintenance window alerts for the service checked.
Check Analysis for Cloud Status Checks
The Check Analysis page for Cloud Status checks uses a different view than other checks. Instead of displaying an uptime graph, this page will display Incident History with links to the home page of the service as well as its dedicated status page.
Click the View Details button on an incident to see the full update from the 3rd-party provider:
The Incident Details pop-out appears. The Vendor Name, Vendor Service, Last Updated Time, and full details of the incident as reported by the provider are displayed:
As with other checks, use the date range selector to view events from only a specific set of dates:
Sort the incidents by latest or oldest using the dropdown menu located on the opposite side of the Incident History heading.
Recommended Usage of Cloud Status Checks
We recommend tagging Cloud Status checks with the appropriate service that the check is monitoring to ensure that 3rd-party outages are clearly communicated and are differentiated from your own URL or endpoint outages.
Reminder: Up to 1000 tags can be added and assigned in your account, so don’t be shy about using tags! They are an effective method of categorizing checks and can be especially helpful in sorting checks between differing systems.
Requesting a New Service
If a 3rd-party service that you’d like to monitor is not available in the current list, click the Request a New Service link when adding a new Cloud Status Check:
This link will direct you to our Suggest a Feature page, where you can Create a New Post and suggest an integration that you’d like to see. All customer suggestions are viewed by our product and development teams and are considered for our future development roadmap.
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