I am a current customer. What are the main differences in billing between my current plan and the new plans?

If you choose to move from our previous billing system to our newer model, you will notice that the previous tiers - Starter, Essential, and Premium - have been replaced with a more flexible set of options. This new structure gives you greater control over the number and types of checks you need and lets you choose add-ons like Status Pages, Real User Monitoring, and probe servers based on your requirements.

For example, previous plans may have included check types or additional features which may not have aligned with your use case. Under our new pricing plan, subscriptions are more customizable, offering the exact check allocations and additional features which will provide the most value for your use case, while reducing costs by leaving out anything unnecessary.

Comprehensive information on our subscriptions can always be found by navigating to our Pricing page. If you have any questions or need help choosing the right setup, feel free to reach out to us at support@uptime.com.