Configuring Slack

Table of Contents

• Integration Functionality
• Integration Setup

  • Message Customization

• Setting Up Contacts for Alerting

  • Create New Contacts for the Integration

  • Assign Integration to Existing Contacts

  • Assign Integration Contact to a Check

• Test Your Integration

Integration Functionality

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• When an up or downtime event occurs on Uptime.com, an alert is sent to a user-defined channel in Slack

Integration Setup

In Uptime, navigate to Notification > Integrations. Locate Slack in the list and click Add:

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The Add Slack Integration window appears. Enter a name for the integration and Assign to Contacts as necessary. Once this information is complete, click Authorize Now. A pop-up window appears prompting you to sign in to your Slack workspace using its URL, in the format your-site.slack.com:

Once signed in, you’ll be prompted to choose the Slack Workspace that will receive the alerts, as well as the Channel for webhook option where you’ll define the channel where the alerts will be sent:

The webhook URL is automatically generated and filled in:

Click Add New at the bottom of the window to create the integration.

Message Customization

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Use the Message customization options to define the amount of information that appears in Slack messages when an alert is raised. You can independently set these options for Down alerts and Up alerts:

As you adjust these options, the Live preview will update to show how your alerts will look based on the current settings:

Use the Send test DOWN and Send test UP links to send a test notification to your Slack channel and confirm they appear as expected:

Setting Up Contacts for Alerting

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The Slack integration works by sending alerts to Slack channels based on the contacts that are associated with the check and integration. To send alerts from your Uptime.com checks to Slack, you’ll need to add a Contact to the integration, then add that Contact to the checks that will send alerts to Slack.

Create New Contacts for the Integration

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Adding a new contact cannot be done within the integration setup menu. To create a contact, click Notification > Contacts. In the Integrations field, select the Slack integration that was previously created:

Assign Integration to Existing Contacts

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To add your integration to an existing contact, click on or type the name of the contact into the Assign to Contacts field within the integration setup screen.

Assign Integration Contact to a Check

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Once a Contact is associated with the integration, you’ll need to assign it to the checks that will send alerts to Slack.

Navigate to your check’s Edit screen. Under the General tab, assign the integration contact to the Contacts field.

Please note: Response time data is stored based on plan usage. Uptime.com stores hourly data for a maximum of 90 days, and daily check data for a period of up to 24 months. On initial setup, metric data may take up to 30 minutes to initially appear.

Test Your Integration

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Test your integration with one of the following methods:

1. Click Notification > Contacts. Click More Actions > Test to send a test notification to the Contact.
2. Click Notification > Integrations. Under the Active tab, locate your integration and click More Actions > Test. You can simulate UP and DOWN alerts as well as a generic test that sends a basic confirmation message.