Filter from Analytics or Database sends server requests to your website as part of the monitoring that we do. These requests can cause some issues with your site’s analytics, inflating traffic numbers or otherwise obscuring traffic statistics. To avoid this issue, you can take one of two steps to filter traffic from monitors without affecting the checks themselves.

Method One: Filter Check Data From Google Analytics

For this method, you need to access the list of probe servers (Support>Probe Servers). Use Download CSV to acquire a list of all of the IP addresses, then visit your Google Analytics Account. Google has detailed instructions on adding a filter to Google Analytics. Add a Predefined filter that Excludes by IP Address.

Use the IP addresses from the CSV you downloaded from to fill in these values. Google suggests using more than one filter to exclude multiple IP addresses. You can exclude each probe server if you are using monitoring from around the globe. Otherwise, only exclude the servers that correspond with locations you are actively monitoring.

Method Two: Filter by User in Your Database Transaction Checks utilize the following user agents:

User Agent for Desktop Sites

Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 Uptime/1.0 (

User Agent for Mobile Sites

Mozilla/5.0 (Linux; Android 10) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.114 Mobile Safari/537.36 Uptime/1.0 (

The User-Agent for all other checks is:

Mozilla/5.0 (compatible; Uptime/1.0;

A Transaction Check can purchase items the same way a user can, so this data will expand overtime causing some issues with reporting. For example, it could create an “out of stock” warning or create data suggesting conversions were higher than they are.

This method uses a schedule to delete any data this user agent generates. (NOTE: we recommend storing the user agent ID and using this ID as a filter where possible).

Simply create a job that deletes all data the user creates, and schedule it to run once per day.

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