These setup instructions cover information on creating and managing a Status Page, including basic settings like visibility level and calculation method.
For general information about Status Pages and to view an index of all Status Page documentation, please see Overview of Status Pages.
Table of Contents
Creating a Status Page
The following sections will walk through Page features and the creation of your first Page (including components, groups, metrics, adding your first incident, and scheduling maintenance).
To create a status page, click Status Pages > All Status Pages > Create Status Page:
Viewing Your Page
View all the Status Pages in your account by clicking Status Pages > All Status Pages:
This view includes a breakdown of each status page's name, current status, visibility setting, and the amount of subscribers.
Click the Preview button next to the Status Page name to see the page as it is currently configured. Note that if your public Status Page has a CNAME record set up, the Preview button will display both the basic public URL as well as the CNAME URL. You can also click Preview at the top right-hand side of the Manage Page view.
Use the Search bar and Filters options to drill down to specific status pages by name, status, or type:
The More Actions menu allows you to quickly apply management options to the Status Page. From the More Actions menu, you have the following options:
- Manage Page
- Add Incident
- Schedule Maintenance
- Manage Subscribers
- Duplicate
- Delete
Duplicate Status Page
Duplicating a Status Page carries over most settings to the duplicated Status Page:
- All settings under the General tab, with the exception of the Status Page Name (it will be necessary to give the duplicated Status Page a unique name)
- All components and component groups
- All system metrics
- All settings for visual styling under the Design tab
Managing Status Page Settings
Use these settings to configure your status page, including who can view the page, what they can see, the detail level of reporting on your page, and many other options.
Please use the included links to learn more about the forms available for each setting.
General Settings
Adjust basic settings including name and description, visibility level, public URL, and calculation method.
Status Page Name: the name as it will appear in the Uptime.com UI and when viewing the actual status page.
Visibility: set the types of users who can see the Status Page. and its behavior.
- Public: the Status Page can be viewed by anyone with the Public URL.
- Private: users outside of the Uptime.com account can view the page, but they must be invited using the External Users tab that appears when this visibility level is selected.
- Uptime Users: only users with an Uptime.com account in the subscription can view the Status Page, by logging into their account and viewing the status page in the Uptime interface.
Public URL: set the URL that will direct to your Status Page for anyone who has the link. This is auto-generated when you name the Status Page, but you can also choose a custom URL. This option is only available when a Status Page’s visibility is set to Public or Private.
Status Page Description: this text is displayed at the top of the Page for your visitors. This field supports markdown.
Timezone: the timezone used to display reports and incidents on the Status Page. The maintenance and incident data you see while managing the Status Page is not affected by the timezone. However, the selected timezone will be used when viewing the Status Page live, such as when your users view a public Status Page through the public URL. Note also that this is not the same Timezone setting from the Account Details, which controls the timezone that is used when viewing reports or alerts. The Time Format option allows you to choose between a 12-hour or 24-hour based time display.
Uptime Calculation: Status Pages have two options for calculating uptime:
Incident-based: based on the total duration of created incidents versus the total duration of the selected report range. The Uptime % for the specific components is the calculated ratio of the total uptime divided by the total duration of the current time period. Note that check failures will not affect Status Page uptime when this option is selected. Uptime is only affected by manually-created incidents.
Check-based: based on the sum of the downtime of the Status Page’s checks (attached to the Status Page components) versus the total duration of the current time period.
Note that when using Check-based Uptime Calculation, Global Uptime is based on the sum of the downtime across all checks rather than an average of the downtime across all checks. This is to avoid situations in which the total downtime could be less than the downtime of an individual check, which could be misleading.
If any of the checks in question were not active for some time during the report’s time span (for example, due to being paused or within a maintenance window), the inactive time will not be counted in the check’s “total running time” and thus will not be counted in the total uptime.
Please note: The calculations above are the same for the SLA report.
Advanced Settings
The full range of Advanced Settings are dependent on the visibility type selected.
Password Protection: set optional HTTP-based authorization with this username and password combination. Only available for Status Pages using the Public visibility level.
Allow Search Engine Indexing Turn this option off to add a HTML header requesting search engines to not index your Page.
Allow visitor drill down into individual checks: Allow visitors to view performance graphs and reports of check-based components.
Drill-down maximum time period (in days): set a maximum number of days in the past that is available to view reports.
CNAME: set the custom subdomain for your Status Page. This is only available on Status Pages set to Public or Private visibility. See additional information here.
Google Analytics Property ID: Your Google analytics property/measurement ID, such as UA-12345678-1 or G-1234567890.
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