Configuring WhatsApp

WhatsApp provides instant messaging, voice and video calling, and media sharing services to help people and businesses communicate in real time.
 

Table of Contents

• Integration Functionality
• Integration Setup

• Assign Integration to Existing Contacts

• Create New Contacts for the Integration

• Assign Integration Contact to a Check

• Test Your Integration

Integration Functionality

Return

• When an alert is created in Uptime.com, a notification is sent via WhatsApp.
• When the check recovers, a recovery notification is sent via WhatsApp.
• The integration can be configured to send notifications to specific phone numbers or WhatsApp groups, with customised alert details and message content.
  Integration Setup
  
   

Integration Setup

Return

Navigate to the integrations library and search for WhatsApp.

Select the Add button, where you will be brought to the setup page. Add the integration Name, assign the contact, and add the recipient's number(s).

Assign Integration to Existing Contacts

Return

To add your integration to an existing contact, click on or type the name of the contact into the Assign to Contacts field within the integration setup screen. 

Create New Contacts for the Integration

Return

New or dedicated contacts cannot be created within the integrations screen. To do so, navigate to Notifications > Contacts. You can select Create Contact, or add your integration to an existing contact.

Select the integration profile’s name from the Integrations drop-down within the Create Contact screen:

Assign Integration Contact to a Check

Return

If you have created a new or dedicated contact for your integration, you will need to add it to specific checks. If you have assigned the integration to a contact that is already assigned to one (or more) checks, you may skip this step. 

Return to your Check’s Edit screen and assign this contact to the Contacts field to be notified of a downtime event. Alert data will appear in real time. 

Please note: Response time data is stored based on plan usage. Uptime.com stores hourly data for a maximum of 90 days, and daily check data for a period of up to 24 months. On initial setup, metric data may take up to 30 minutes to initially appear.

Test Your Integration

Return

Test your integration with one of the following options:

1. Navigate to Notification > Integrations > Active then click More Actions > Test:

2. Force the Check assigned to your Integration to fail by altering it (HTTPS checks can use a misspelling of the domain, for example)
3. Click Notification > Contacts, locate a contact that is associated with the integration, then click Test Contact to send a test notification to all methods associated with the Contact: